Privacy Policy
Protecting your personal data and assets is our highest priority. We are fully committed to safeguarding them.
Temelj Valtrix collects and retains data necessary for your trading activities. How we collect and store this information is outlined in the following Privacy Policy.
Our policy is governed by the following principles:
- To provide full transparency into our personal data collection and storage practices:
Our goal is to make sure you clearly understand how we collect and process data so you can make an informed decision. We follow defined guidelines and processes for handling data on this website. Our policy explains the specific methods we use, giving you clear, concrete information about how your data is used. You are in the driver's seat.
We will promptly share information whenever we determine you should be informed. Transparency is central to our approach.
Our trained team is always available to address any questions you may have about our processes, including our obligations under the laws of Hrvatska. You can contact us at: info@temelj-valtrix.com
- We do not allow any use of personal data other than as set out in our Privacy Policy.
We may process personal data for the following purposes, including to ensure the proper functioning of Temelj Valtrix services and to connect trader members with third-party trading platforms. We may also process it to maintain and enhance website features and services, protect our rights, and comply with regulatory or other legal obligations. Finally, we may use this data as necessary to provide administrative and other business functions related to the Services delivered to you, the client.
To provide better services tailored to your preferences and needs, Temelj Valtrix processes personal data.
- To ensure you are able to use essential tools that effectively protect your personal data and safeguard your rights in this context:
At any time, you may contact us to request access to all of your personal data. We can also update or delete it as required. In addition, we can fulfil requests to securely transfer your data to you or to a designated third party. We offer these services and support to help you better exercise your rights to both privacy and control.
- Safeguard your personal data:
Our security systems meet the highest standards, employing bank-grade protections. While a 100% guarantee is not possible, we are committed to continually enhancing our systems to the highest possible standard and strengthening the safeguards already in place.
We maintain a detailed and comprehensive privacy policy and the highest-level security systems.
1. The Scope?
This policy outlines our procedures for the collection, processing, and sharing of all data related to natural persons.
The terms of our policy apply to all natural persons who are identified or identifiable. This specifically includes any natural person who can be identified, or has already been identified, based on data entrusted to us or data we are able to access and/or combine.
Data processing, as defined in the Privacy Policy, specifically refers to the storage, management, and organization of such personal data.
We do not collect, nor do we seek to collect, any information about individuals under the age of 18. We also prohibit anyone under 18 from using our platform for any purpose. If we identify any user or any data related to a person under 18, we will immediately delete that information.
2. Which personal data do we store?
During registration, we collect the personal data needed to enable your use of our services. When required, we may also request additional personal data to verify account ownership, for example. To maintain and improve the highest quality of our services, we collect and analyse data about your use of our platform and that of our third-party partners.
3. You are under no obligation to provide your personal data to the company.
Although you are not required to provide your data, choosing not to do so may limit the services we can offer. It may also restrict your ability to use our platform.
4. What personal data do we collect? When you visit our website, we may collect the following personal data:
We do not collect data that can personally identify you. We do collect details such as your account activity, your IP address, and the date and time of each access. For maintenance, security, and support, we retain system crash reports, browser details, and the type of device used to access your account. We also collect the language associated with your account.
Regarding personal data collection, we only collect and retain the information you consent to provide to us when you use our service to connect to a third-party trading platform.
Personal data you have provided to third-party platforms may include your full name, address, telephone number, and email address.
5. Why does the company need my personal data, and is it legal for them to collect it?
The company collects, stores, and processes your personal information solely for the purposes set out in the Policy. All such uses and processing are carried out in compliance with applicable laws in Hrvatska.
The company will not handle, process, or transmit your data except in accordance with applicable laws in Hrvatska. The following are the legal bases for doing so:
- You have agreed to allow the company to store and process your personal data. By submitting your information to the company, you authorize us to transfer it to the relevant third-party trading platform. You have consented to the processing of your personal data for one or more purposes.
- To improve services, pursue legitimate interests, and establish or defend legal claims, among other purposes, the company may need to store and process your personal data.
- Processing data is necessary to meet legal obligations.
If you would like more information about the data processing the company is required to perform, please contact us by email.
Below you will find a list of the specific purposes for which we may process your personal data, as well as the applicable legal bases.
To provide you with access to digital trading, and only at your request, we will share your personal data with third-party platforms.
We may collect your data and share it with third-party companies only at your request and with your consent.
You have consented to the processing of your personal data for one or more purposes.
Please provide the necessary information so that we can respond promptly and effectively to your requests, concerns, and questions about our services.
The processing of personal data is necessary for the legitimate interests pursued by the company or a duly appointed third-party company.
To comply with our legal and administrative obligations, we are required to process certain personal data.
To comply with our legal obligations, we are required to process certain personal data.
Anonymised personal data and usage tracking are required to improve our services, including crash reporting.
To protect the legitimate interests of the company and our third-party service providers, we need to process and store personal data.
This is necessary to prevent fraud and the misuse of our service.
To meet our service obligations, we oversee and execute data processing to support business development, strategic decision-making, governance and legal compliance, as well as other business-related operations.
To safeguard the legitimate interests of the company and our third-party service providers, we need to process and store personal data.
We employ statistical and analytical tools to enhance decision-making across a wide range of our services and to support comprehensive strategic planning.
To protect the legitimate interests of the company and our third-party service providers, we must process and store personal data.
We may process personal data when necessary to protect the company’s rights, assets, and interests, and those of our third-party service providers, and to comply with applicable local laws, regulations, agreements, and our own terms, conditions, and policies. Such processing will be carried out only in accordance with necessary and established procedures.
To safeguard the legitimate interests of the company and our third-party service providers, we must process and store personal data.
6. Disclosure of Personal Data to Third Parties
To store and process IP addresses, conduct user surveys and analyses, and deliver related services, the company may share anonymised personal data with third-party service providers.
At your request, we may share certain personal data you provide with third-party services. In such cases, your data will be handled in accordance with the respective company's privacy policy. This may include various digital trading platforms.
To better serve our clients and enhance overall service quality, the company may share personal data with its affiliates and partner companies.
When required by law or to safeguard the rights and assets of the company and its third-party partners, we may disclose data to the relevant legal or regulatory authorities.
In the event of a critical business transaction, such as the sale of the company, seeking investment, or obtaining a loan, the relevant data may be shared in a lawful and appropriate manner. This also applies in the case of any merger, restructuring, consolidation, or bankruptcy, as required by law.
7. Use of Cookies and Third-Party Services
For site analytics and in collaboration with advertising partners, we may use cookies and similar technologies, in accordance with applicable laws and industry standards.
Cookies are small data files stored on your device when you visit a website. We use them to gather information about your browsing behavior, preferences, and similar details so we can personalize and enhance your experience. They enable us to remember your settings and preferences and to tailor our service offerings on this basis. These cookies also support site analytics and the collection of statistics for reporting and strategic planning.
Broadly speaking, the site uses two types of cookies. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Persistent cookies remain in your browser even after your session ends. These enable the site to recognize you as a returning visitor and streamline your experience.
Types of cookies:
Cookies may be used as necessary, in accordance with their intended purpose:
Strictly necessary cookies
Cookies are used to recognize you as a client so we can better deliver the information, settings, and services you need and use. They also help you navigate our website and enable your access.
To enable your device to download and stream data, we use cookies. In addition, they allow you to access relevant features and return to pages you have previously visited.
To enable quick and seamless access to the site, cookies store and process limited personal data—such as your username and last login date—when you ask the site to remember you at login.
Session cookies are deleted when you close your web browser.
Functionality cookies
We use cookies to securely store and quickly retrieve your settings and preferences. They also help us recognize you when you visit our website.
Persistent cookies remain on your device after your browsing session and are retained until they expire.
Cookies for performance
To improve our services, we use cookies to gather statistical data. This information helps us measure site performance and understand site usage.
All information stored in cookies is anonymous and cannot be linked to any individual.
Session cookies are removed when you close your browser, while persistent cookies remain active until they expire—or indefinitely—unless you delete them yourself.
Cookies are blocked or have been deleted
If you want to delete or block cookies, you can do so in your browser settings. Follow the links below for step-by-step instructions for the most popular browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
Disabling cookies may prevent certain site features and functions from working as intended.
ONLINE TRACKING NOTICE
Your personal data will be retained for as long as necessary to perform the operations described elsewhere in this policy. It may be kept longer to comply with local laws, regulations, and company policies.
Your personal data will be shared, at your request and discretion, with third-party trading platforms for a period of 12 months. Upon expiry of those 12 months, and with your consent, that data will be shared for a further 12 months.
Our operations include regular reviews of all personal data to determine whether it remains necessary.
9. Transfers of personal data to third countries or international organizations
When necessary to provide services and/or for security reasons, personal data may be transferred to third countries (outside your home country) and international organizations, with robust security measures in place. We implement the highest standards of data protection to safeguard your data and ensure that your rights and legal remedies are available in all cases.
Across the EEA (European Economic Area), all residents are covered by data protection laws and safeguards.
- All data transfers are conducted under the EU’s legal jurisdiction and authority, in line with the standard data protection rules set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
- All data transfers between public bodies or authorities are conducted in compliance with Article 46(2). The governing instrument is legally binding and enforceable.
- The European Commission’s Standard Contractual Clauses, adopted under Article 46(2)(c) of the GDPR, establish the conditions for data transfers, and such transfers are conducted in accordance with them. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
For details about the company’s specific safeguards for your personal data during third-country transfers, please email your request to info@wealthwaydigital.uk
10. Protection of Personal Data
Personal data is protected using state-of-the-art technical and organizational measures, aligned with industry best practices. These measures help prevent unlawful or accidental destruction of data, as well as its loss or alteration.
While we apply the highest levels of care and industry-leading data protection procedures, as required by law, it is not possible to guarantee in all circumstances that your personal data will remain completely error-free. Accordingly, we cannot be held liable for any disclosure of personal data, or for incidental, intangible, or consequential damage. This includes circumstances beyond our control, such as disclosure arising from transmission errors, unauthorized third-party access, or any similar cause.
If we receive a legally enforceable request from regulators or other authorities, we may be required to disclose your personal data to them. Once disclosed under a legal obligation, we cannot control how those authorities handle, store, or protect your data.
Anything sent over the internet, including personal information, carries a risk of interception and is not completely secure. The Company cannot guarantee the security of any data transmitted online.
11. Links to third-party websites
This site may include links to third-party applications and websites. Please note that they are not our affiliates and are not under the company’s control, nor does our Privacy Policy apply to them. They follow their own procedures and priorities for collecting and processing personal data, and we are not responsible for such activities. Use them at your own discretion.
Always review the privacy policy of any company or service when visiting their website, before providing personal data. Confirm that their data collection, use, and processing practices align with your preferences and priorities. Any information you choose to share should be provided directly to the service provider.
12. Policy Amendments
We reserve the right to update or modify this policy at any time. We will provide notice of changes on the website and through other appropriate channels. The updated privacy policy will be posted on the website and will take effect immediately upon publication, unless otherwise stated.
13. Your rights regarding personal data
You retain full control and the final say over how your personal data is used, including the right to verify its accuracy, correct errors, and choose to delete or limit the scope and nature of any processing we perform.
On this page, EEA residents will find information relevant to them:
Your personal data is protected under the rights described herein. By sending an email to the address below, you may immediately exercise those rights.
Accessing Your Rights
If the personal data you have provided to us is accurate, you may access it at any time. Any of your personal data that is being processed is accessible to you and therefore verifiable.
You may request your personal data for verification at any time, and it will be provided in electronic format. If you request additional copies of the personal data we process, beyond the one provided, a reasonable fee may be charged.
The rights conferred by law and by this Privacy Policy must not encroach on the rights of others. The company may refuse or restrict access to personal data if granting access would compromise the rights and freedoms of other individuals.
Right to Rectification
Any errors in your personal data, whether due to omissions or inaccuracies, may be corrected by you or by the Company to ensure proper processing.
Erasure Rights
You have the right to request deletion of your personal data in the following circumstances. 1) If it has been processed without your consent or beyond legal limits. 2) Upon your request when the Company has no legal obligation to retain it. 3) If you withdraw consent or object to processing that, while lawful, is based on our legitimate interests or those of a third-party provider, and, finally, 4) If we are legally required to delete your data.
The right to erasure may be overridden by legal obligations imposed by the EU or any Member State law. Likewise, it does not apply where data is required for the exercise or defence of legal claims.
Right to Restrict Data Processing
You have the right to request a restriction on the processing of your personal data in situations where you believe it is inaccurate.
If you request that the use of your personal data be restricted, it will be deleted unless one of the following applies: 1) where laws of the European Union or any Member State prevent deletion. 2) with your consent, when needed to establish, exercise, or defend legal claims. 3) to protect the rights of another natural person.
Your Right to Data Portability
You have the right to access and review any personal data you have provided, where you consented in any manner to its collection and the processing is carried out by automated means.
You have the right to request the transfer of any or all of your personal data to another company or organisation, where this is technically feasible. This does not affect your right to have your data erased. This right cannot be exercised if doing so would infringe the rights or freedoms of another individual.
Right to object to data processing
Notwithstanding the Company’s right to pursue its legitimate interests, or those of a third-party service provider, you have the right to object to the processing and request that it cease. This does not apply where there is a compelling legal need to continue processing, such as to establish, exercise, or defend legal claims. In such cases, we may continue processing your personal data.
You may at any time request that your personal data not be processed for any direct marketing purposes.
Right to Decline or Withdraw Consent
You may withdraw your consent to our processing of your personal data at any time, with immediate effect where feasible. This does not apply retroactively to processing carried out before you withdrew your consent.
If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory, or other supervisory authority.
If you believe your rights and freedoms have been infringed in relation to the processing of your personal data, each European Union Member State has established regulatory and supervisory authorities for this purpose. You may lodge a complaint with these authorities at your discretion.
Section 13 outlines circumstances where your personal data rights may be limited under European Union law or the laws of its Member States.
Upon receiving your request concerning your personal data and its processing, we will grant you access to the information you requested, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you of the new deadline within one month of receiving your request.
We will provide the requested information electronically at no cost, unless doing so would violate the law or the provisions of Section 13. We may charge a reasonable fee or decline a request if it is considered unfounded, excessive, or repetitive.
We reserve the right to request additional proof of identity if there is reasonable doubt about the individual requesting personal data, to protect personal data and maintain security.